Terms & Policies

Last Updated: [Jan, 2025]

Welcome to Geminance ! We offer advanced financial services, including portfolio management remotely, financial consulting, investment recommendations, and a trading and technical analysis academy. By using our services, you agree to the following terms and conditions :

  1. General Terms
    1.1 Both parties (the company and the client) commit to transparency and full cooperation to achieve the desired goals from the provided services.
    1.2 The relationship between the two parties is governed by principles of integrity, and either party has the right to cease cooperation in the event of a breach of agreements.

  2. Services Provided
    2.1 Portfolio management services are offered on a profit-sharing basis. We do not charge any fees in case of no profits.
    2.2 Financial consulting services are charged per hour ($25 USD per hour).
    2.3 Investment recommendations are provided for a fee agreed upon with the client.
    2.4 All other services are subject to additional terms and conditions that are agreed upon with the client in advance.

  3. Client Obligations
    3.1 The client is obligated to provide all required information and documents to execute the services correctly.
    3.2 The client acknowledges full understanding of the risks associated with the services provided, especially in volatile financial markets.

  4. Personal Data Policy
    4.1 We collect only the basic personal data of our clients (name, phone number, nationality, email address, and profile picture).
    4.2 A formal contract is signed between the client and the company at the beginning of any collaboration.
    4.3 All data is handled with strict confidentiality and will not be shared with third parties without written consent from the client or in accordance with the law.

  5. Responsibility for Profits and Losses
    5.1 In the case of profits, the company’s share is calculated only on the realized profits.
    5.2 In the case of losses, the company is not responsible for any loss resulting from market risks, and no fee is deducted from the company in such cases.
    5.3 The company takes full responsibility for any loss resulting from:

    • Human error by our team.
    • Technical malfunction in our systems or tools.
    • Incorrect investment decisions by our employees.
      In these cases, we will compensate the client for the full losses with additional rewards as a token of appreciation for mutual trust.
  6. Limitations of Responsibility
    6.1 The company does not guarantee fixed or continuous profits, as markets are subject to unpredictable changes. However, we guarantee optimal control over losses, minimizing them, and ideal capital management that ensures, in volatile market conditions, minimizing losses, and in most cases, no loss.
    6.2 The client does not bear the costs of subscriptions to the tools and supporting services, nor administrative and logistical costs.

  7. Limitations of Financial Consulting
    7.1 The provided consulting services are based on the information supplied by the client, and the company is committed to offering accurate recommendations based on best practices.
    7.2 The client bears the final responsibility for the financial decisions made based on the provided consulting services.

  8. Taxes and Legal Costs
    8.1 The company and the client agree to share the tax costs related to the services provided. A 2% tax is paid on the client’s capital, with the client bearing 1%, and the company bearing the other 1%.
    8.2 The company confirms that the amounts collected from the client under the tax section do not result in any financial benefit for the company, as they are paid in full to the relevant tax authorities on behalf of the client to ensure compliance with local and international laws.
    8.3 The company reserves the right to review or adjust the tax rate if tax laws change, with prior notification to the client.

  9. Cancellation and Refunds
    9.1 The client can terminate the financial management services contract with a minimum notice of 72 hours.
    9.2 The client can cancel a consultation session with a minimum notice of 24 hours.
    9.3 If there is a defect or error in providing the service, the case will be reviewed to compensate the client if deemed justified.

  10. Force Majeure
    10.1 The company is not responsible for any delays or failure in providing services due to events beyond control, such as natural disasters, wars, or internet disruptions.

  11. Loyalty Rewards
    11.1 The company is committed to providing rewards and exclusive offers to clients who continue to use our services for extended periods, according to our rewards policy.

  12. Intellectual Property Rights
    12.1 All educational, analytical, and any content provided through the website or services is the property of the company and may not be reproduced or distributed without prior written consent.
    12.2 The client is committed to using the content for personal purposes only, and not for commercial use or sharing with third parties.

  13. Complaints Procedure
    13.1 In case of any complaint or dispute, the client is obligated to contact the company’s support team via email or phone.
    13.2 The company is committed to responding to complaints within [7D] and working to resolve them fairly and promptly.

  14. Updating Information
    14.1 The client is responsible for notifying the company of any changes in their personal or financial information to ensure accurate services.
    14.2 The company is not responsible for any losses that may arise from providing incorrect or outdated information by the client.

  15. Contract Duration and Termination
    15.1 The contract between the company and the client begins upon signing the agreement and continues until further notice or for a specified period as agreed upon.
    15.2 Either party may terminate the contract with prior written notice of no less than [3D].

  16. Amendments
    16.1 We reserve the right to modify these terms and conditions from time to time. Clients will be notified of amendments via email or on the website.
    16.2 Continuing to use our services means acceptance of any new amendments.

  17. Dispute Resolution and Governing Laws
    17.1 In the event of any dispute, it will be resolved amicably between the two parties.

 
 
 

Our Commitment
We are committed to providing the best financial services with the highest standards of transparency and professionalism, ensuring client rights and respecting their wishes at every step of our collaboration .

Acceptance of Terms
By using our services, you agree to adhere to the terms outlined above. If you have any questions, please contact us via email: [support@geminance.com].